BNSW Support Form

BNSW is world renowned for its intuitive and easy to use software. However technology is complex and systems are constantly changing. If you do experience problems, the aim of the BNSW Support Team is to provide a quick and lasting solution so that you can continue your Web site work as soon as possible.

Before taking the time to send a support request there's a good chance that we have already solved the problem. Instant help is available at our support section. If you have tried that route and still need help, we will need more information to be able to quickly trouble shoot your particular problem.  Could you please complete the form below and include in the comments section as much additional information about the circumstances that led to the problem you are experiencing.

Support Form

First Name	Last Name
E-mail Address	Registration Number/Password
Company Name	Street Address
City	State/Province Click to Select None Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota N. Mariana Islands Ohio Oklahoma Oregon Pennsylvania Puerto Rico Rhode Island South Carolina South Dakota Tennesse Texas Utah Vermont Virginia Washington Washington DC West Virginia Wisconsin Wyoming Alberta British Columbia Manitoba New Brunswick Newfoundland Nova Scotia Ontario Prince Edward Island Quebec Saskatchewan North West Territories Yukon Territory
Country	ZIP/Postal Code
Phone (include area code)  -	Fax
Please describe the problem you are having in detail.
What Windows platform are you using?  Windows 98  Windows 95  Windows ME  Windows 2000  Windows XP  Windows NT 4.0  Windows NT less than version 4.0  Windows 3.x
Please describe your hardware configuration.
Are there any other applications running when the error occurs? If yes, please try to duplicate the error with all of your applications closed.  yes  no
Is this problem something that happened once, something that happens intermittently, or something that happens every time in a consistent reproducible manner?  once  occasionally  every time
Any further information you may have would be useful.